ecoTech Pickup Calendar — Privacy Policy

Effective date: 9/21/2026

This policy explains how ecoTech Pickup Calendar ("the App") handles data. The App is operated by [&Human legal entity name] ("&Human", "we") on behalf of ecoTech Management, LLC ("ecoTech" or "the Client"). It is a private business integration, not a public service.

1. What the App does
The App keeps the Client's pickup calendar in Google Calendar in step with pickup bookings in the Client's HubSpot CRM. It creates a calendar entry for each booked pickup, updates the entry when booking details change, and reads back the time slot assigned by the Client's dispatch team.

2. Google user data we access
With the permission granted by the Client's Google account holder, the App accesses:
- Calendar events on the Client's designated pickup calendar: it creates events, updates their title, location, description and date, and reads each event's start and end time.
- The OAuth access and refresh tokens needed to do this.

The App does not access Gmail, Google Contacts, Google Drive or any other Google service, and does not send invitations or notifications from the calendar.

3. What the calendar entries contain
Entries are built from the Client's own booking records and may include business contact information about people at pickup sites: name, phone number and email address of on-site contacts, the pickup address, access and loading instructions, inventory details, and links to the related records in the Client's systems. This information comes from the Client's CRM, not from Google.

4. How we use the data
Data is used only to provide the App's scheduling function for the Client:
- to create and maintain pickup entries on the calendar, and
- to record the assigned pickup time back in the Client's CRM.

We do not use it for advertising, we do not sell it, and we do not use it to train artificial intelligence or machine learning models.

5. Google API Services User Data Policy — Limited Use
The App's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including the Limited Use requirements. Specifically, Google user data is:
- used only to provide and improve the App's user-facing scheduling feature;
- not transferred to others except as needed to provide that feature, to comply with applicable law, or as part of a merger or acquisition with notice;
- not used for serving advertisements; and
- not read by humans, except with the Client's permission for support or security purposes, or where required by law.

6. Where data is stored and who can see it
- OAuth tokens are stored encrypted in the credential store of our automation platform (n8n), hosted at [hosting provider and region].
- Calendar entries remain in the Client's Google Calendar, under the Client's control.
- The App stores a reference (the calendar event ID) and the assigned pickup time in the Client's HubSpot CRM.
- Processing logs, which may briefly contain the data passing through, are kept for 30 days for troubleshooting and then deleted.
Access is restricted to &Human personnel who operate the integration on the Client's behalf.

7. Sharing
We share data only with the service providers needed to run the App (Google, HubSpot, and our hosting and automation provider), and only for that purpose. We do not share it with anyone else unless required by law.

8. Retention and deletion
We keep OAuth tokens only while the integration is in use. When the Client ends the service or revokes access, tokens are deleted within [e.g. 30 days]. Calendar entries and CRM records belong to the Client and remain in the Client's accounts.

9. Revoking access
The Client's Google account holder can revoke the App's access at any time at https://myaccount.google.com/permissions by removing "ecoTech Pickup Calendar". Calendar sync stops immediately and existing calendar entries are not deleted.

10. Security
Connections use encrypted transport (HTTPS). Credentials are encrypted at rest and never stored in documents or messages.

11. Your rights
People whose details appear in pickup entries can ask about or request correction or deletion of their information by contacting ecoTech, which controls the booking records, or us at the address below.

12. Changes to this policy
We will update the effective date above when this policy changes and inform the Client of material changes.

13. Contact
&Human -  ecotecpickupcalendar@gmail.com